Refund Policy
At Rugged RIGZ Unlimited, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it
- Be in the original packaging
- Include proof of purchase or order confirmation
Non-Returnable Items
Certain items may not be eligible for return, including:
- Custom or made-to-order products
- Clearance or final sale items
- Items that have been installed, used, or modified
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: Sale@ruggedrigz.com
